Exchanges and return

You have 7 days from receiving your order to: Notify us about your exchange or return with the order number with Send your purchase back to us Items must be returned to us unused with all tags and designer labels still attached. Returns that do not meet our policy will be sent back to you. Need A Different Size? There’s no cost to exchange your purchase, although if you’re based outside of Hong Kong, taxes and duties are applicable. If you wish to try another style, simply return it for a store credit refund and purchase the new item separately.